PIPESTRY, LLC DBA SALESHIVE PRIVACY POLICY
1. Introduction
Pipestry, LLC doing business as SalesHive ("SalesHive", "we", "our", or "us") operates the vRep suite of services including, but not limited to, ChatReps, EmailReps, and PhoneReps (collectively, the "Services") accessible at vrep.ai ("Website"). This Privacy Policy describes how we collect, use, and handle your information when you use our Services.
2. What Information We Collect
We collect the following types of information:
Account Information: When you create an account, we collect your name, email address, and other information you provide.
User Content: We collect and store the content you create, send, receive, and store in using our Services.
Usage Information: We collect information related to how you use our Services, including actions you take on our Services.
3. How We Use Information
We use the information we collect for the following purposes:
Providing the Services: We use your information to deliver our Services.
Improving the Services: We use your information to enhance our Services and develop new features.
Customer Support: We use your information to resolve technical issues and to respond to your queries.
4. Sharing and Disclosure
We do not sell your personal data. However, we may share your information as follows:
Service Providers: We may share your information with third parties who provide services on our behalf.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.
5. Data Storage
We store your data on our servers, with data services provided by pinecone.io. We employ security measures to protect your data but cannot guarantee complete security.
6. Third-Party Services
Our Services utilize OpenAI's GPT-4 technology, including its embeddings and language models. Please review OpenAI's Privacy Policy to understand how they handle your data.
7. Cookies
We use cookies to provide, improve, and protect our Services. You can manage your cookies settings in your browser.
8. Children’s Privacy
Our Services are not directed to individuals under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.
9. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. We encourage you to review this Privacy Policy frequently to stay informed about our information practices.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at legal@saleshive.com.
Last Updated: 7/31/23
